How SpaceX and NASA don’t think about safety.

On May 27th, 2020, much of the world watched with anticipation as the SpaceX Falcon 9 was set to launch and carry two NASA astronauts to the International Space Station (ISS). About 15 minutes out from the scheduled ignition time, the launch was scrubbed and...

One-size-fits-all safety doesn’t work. Here’s why.

“A customer can have his car painted any color he wants as long as it’s black.”  Henry Ford Leaders introduce new learning initiatives with high hopes, expecting continuous improvement, and sustainable results.  This strategy is aligned with Focus Area 3 of the WANO...

Safe Behaviors and Risk Compensation

In skydiving, there is a tenet called Booth’s rule #2: “The safer skydiving gear becomes, the more chances skydivers will take, in order to keep the fatality rate constant.” It’s a little tongue-in-cheek but it best describes the idea of risk compensation. If...

One-size-fits-all…if you happen to be that size

The idea of one-size-fits-all is great in that it creates some uniformity and it’s easier to deliver just one, universal product. However, it generally doesn’t create the ideal customer experience. It ends up being one-size-fits-all… but not very well. Sometimes a...

Human Performance and Covid-19

I’m not a medical professional. I’m just a person who, like many of you, is consuming a lot of information these days about Covid-19 or the Coronavirus. Some of it seems like solid advice. Some of it seems a little suspect. (Apparently, my Facebook friends lied to me...