Improving Human Performance in Energy

Riz and Mike will cover two documents that will be released this year. Both documents address key issues of our time in the energy sector, bringing together subject matter experts across the industry, evaluating current trends, and making recommendations for how we can set up our industry to be more reliable, safe, and successful, in a changing world.

Artificial Intelligence and Machine Learning in Real-Time System Operations (NERC, led by ResilientGrid).
Human and Organizational Performance Improvement Manual (Department of Energy).

Rizwan ("Riz") Shah

Mr. Rizwan “Riz” Shah is the Organizational Culture Advisor for the Department of Energy. He provides direct consultation and assistance to Appointee, Federal, and Contractor senior officials and their organizations on the assessment, management, development, and improvement of Organizational Culture, Human Resource training and development, Human Performance Improvement, and High-Reliability Organizations. Mr. Shah also serves as the Department’s staff level liaison with other government, international, and professional organizations in these areas. He provides authoritative advice on, and is a champion for, continuous improvement and promoting organizational performance and reliability. 

Mr. Shah’s experience spans 28 years. He has earned a Masters in Social-Organizational Psychology from Columbia University, a Bachelor’s of Science in Technical Management from Embry-Riddle Aeronautical University with a minor in Aviation Safety (Event Investigation), and is a graduate of the U.S. Army Eisenhower Leadership Development Program. 

As a Soldier and Aviation Officer in the United States Army, he demonstrated exemplary leadership abilities conducting operations in austere conditions in 13 countries.  Before his retirement from Military service, he earned the reputation of building high-performing teams in any mission profile and is a recipient of the Bronze Star Medal.  

Mr. Shah has received the Secretary of Energy Honor Achievement Award twice.  One, for the development and delivery of the VET-Success Program (onboarding and developing Veterans at U.S. Department of Energy (DOE)).  Two, a team award for developing and implementing ideas submitted by DOE employees under the Workplace Improvement Network.   His commitment to service extends beyond DOE. He was awarded the State of Maryland Certificate for Volunteerism by Governor Hogan for his work with the homeless Veteran community. 

Mr. Shah resides in Springfield, Virginia, and works in Washington, D.C.  He is an avid woodworker, and his motto is, “Let me not fail them.”

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